Effective Date: January 2026

These Terms of Service (“Terms”) govern your access to and use of this website and any services provided by Erika Musser (“I,” “me,” or “my”). By accessing this website or engaging my services, you agree to these Terms.

If you do not agree with these Terms, please do not use this website or engage my services.

Use of This Website

This website is provided for informational purposes only. You may use it for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website in any way that violates applicable laws or regulations

• Attempt to gain unauthorized access to the website or its systems

• Copy, distribute, or reproduce website content without permission

I reserve the right to restrict or terminate access to the website if these Terms are violated.

Services & No Guarantees

I provide consulting services related to monthly giving strategy, donor retention, messaging, and fundraising planning for nonprofit organizations.

While my work is grounded in best practices and experience, results are not guaranteed. Fundraising outcomes depend on many factors outside my control, including organizational capacity, donor behavior, market conditions, and implementation choices.

Nothing on this website or in my services should be interpreted as a promise or guarantee of specific financial results.

Client Responsibilities

Clients are responsible for:

• Providing accurate and timely information

• Making final decisions about implementation

• Executing any technical, operational, or design-related work unless otherwise agreed in writing

I am not responsible for outcomes resulting from incomplete information, delayed feedback, or implementation decisions made by the client or third parties.

Intellectual Property

All content on this website, including text, frameworks, templates, and materials, is my intellectual property unless otherwise stated.

You may not copy, reuse, or distribute any content without prior written permission.

Clients retain ownership of final materials created specifically for their organization once full payment has been made. I retain the right to reference anonymized or non-confidential aspects of the work for portfolio or educational purposes unless otherwise agreed.

Payment & Refunds

Payment terms are outlined in individual proposals or agreements.

Unless otherwise stated in writing:

• Deposits are non-refundable

• Services are billed as a flat fee

• Refunds are not provided once work has begun

All payment obligations must be met according to the agreed schedule.

Limitation of Liability

To the fullest extent permitted by law, I will not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or my services.

My total liability for any claim related to services provided will not exceed the amount paid for those services.

Third-Party Tools & Links

This website may reference or link to third-party tools, platforms, or services. I am not responsible for the content, policies, or practices of third-party websites or providers.

Use of third-party tools is at your own discretion and risk.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Washington, without regard to conflict of law principles.

Changes to These Terms

I may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Contact

If you have questions about these Terms, please contact me through the website contact form.